FAQ
Frequently Asked Questions
Patient Portal Guide
Easily manage your health records, appointments, and messages with our secure patient portal - Download the Patient Portal Guide to get started.
The patient portal is a secure and convenient way to manage your health from anywhere. It allows you to access medical records, request prescription refills, schedule or cancel appointments, and communicate directly with the clinic—all in one place.
- View, download, and transmit your health information
- Send a new message to the clinic or reply to a message sent by the clinic
- Request a non-urgent appointment or cancel a scheduled appointment
- Request a medication refill
- Send the clinic health data from other doctors or sources (e.g., self-recorded blood pressure logs)
- Ask general, non-urgent questions or follow-up questions from a previous visit
Yes! The portal allows you to request prescription refills quickly and easily.
Telemedicine Appointment Guide
Experience quality care from the comfort of your home with telemedicine - Download the Telemedicine Appointment Guide for step-by-step instructions on getting started.
A telemedicine appointment allows you to meet with your healthcare provider online, from the comfort of your home. It works just like an in-person visit, where you discuss your symptoms, get medical advice, and receive a treatment plan, all through a secure video call.
Before your appointment, make sure you have a reliable internet connection and a device with a camera and microphone. Find a quiet, private space for your visit, and have any necessary medical information or questions ready. You can also download Telemedicine Appointment Instructions or watch this instructional video for guidance.
